Saturday, January 2, 2010

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Open Letter to the service (?) SEAT customer

I own the SEAT Altea 5856GHV registration - better he owned the vehicle which unfortunately is already breaking, because it became unusable, with a year of life, and wanted to reassure them, but his attitude seemed to me that they were not worried at all a vehicle because of its short-lived brand with the engine, it appears life-threatening and loss of the driver of the vehicle. I want to inform you that I already have another car, obviously not your brand, that I'll never buy or recommend to any family member or friend, as you may guess.

As this is an open letter to general knowledge, people who want information on the facts and see pictures of the incident and I refer to comments and http://www.poliseat.com/postt29359.html http://seat-altea-seguridad.blogspot.com/

In that letter I know that was a client of SEAT for almost 40 years, now I see that with luck, suffer since the accident, the attention has not been at all corresponding to a client, as well as dissatisfaction with the service (?) the user of the SEAT brand (you) - which from what I've seen in the social networks my opinion is shared by many others - and especially the SEAT dealer Auros Banyoles, where he had purchased five vehicles for 17 years and took care of maintenance - including the wrecked car - his attitude was really unfortunate. I had to call three times to know their diagnosis, are peculiarly the maintenance mechanics were the only clear from the outset that the engine had fallen from a blow on the wheel (although as I found personally and can attest the driver of the crane was no bump or stone on the road, as I reported) and response to comment on the risk suffered was that there is always risk when driving in a vehicle - probably related to those that ran the maintenance them - not offered in any time a courtesy, since they knew we needed the car for work, or any offer or compensation, as I commented on a human and professional treatment completely rude and deplorable.

is curious that with so many surveys carried out at customers, at no time have we asked the views of events and we have visited your service or the said dealer to discuss the issue. Not surprisingly, given the experience, the reduction in car sales of its brand and reduce the unfortunate workers in their factories.

A former client SEAT

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